Frequently Asked Questions

We pick up the phone, respond to WhatsApp, SMS, and e-mail for all other questions ! Don’t hesitate to give us a buzz.

Parking

Absolutely ! We have spots for clients at all our locations. You can leave your car there for the duration of your RDV and while shopping next door at the bike shop.

What do I bring

The basics are shoes and cycling shorts. Otherwise, imagine a warm summer ride. Bring all of that ! Helmet only recommended if you come by bike or want to test aero positions.

I HAVE MULTIPLE BIKES

It was only a matter of time 🙂 Let us know. You can bring up to 2 bikes to a session, or just one and with your report, you can transfer your position over. We offer deals for multiple bikes.

I Don't have a bike yet

Size before you buy ! The Retül Müve machine can test every size and position possible to determine the perfect bike for you. The smart move !

I am a new cyclist

A Bike Fit is for every cyclist no matter the experience. Newer cyclists benefit by accelerating the learning curve and by being sure to prevent injury from the onset. Don’t hesitate !

I HAVE MULTIPLE SHOES

Shoes are one of the 3 critical points of contact. All shoes need to be set up perfectly. Bring them all, just like if you have multiple saddles you are choosing between.

What If i need...

If your shoes are worn out, your cleats used, a broken saddle, whatever it is, we have it all ! Forgot your shorts or socks, we have you covered. Gels for the ride home, we have you covered !

Bike Service

Human and machine. We need both working properly to fully enjoy our sport. Call our Ciclissimo partner near our studio to set up your service in advance. 

DURATION

Every appointment will take at least 1 hour. For a Bike Fit, you can expect anywhere from 1 to 3 hrs depending on the service. Follow ups are to be completed within the month.

HOW DO I BOOK AN APPOINTMENT ?

You can simply book online – find your spot, choose your service, and get an instant confirmation ! We’ll see you in the Bike Fit studio !!

More questions ? Write us here and we will get back to your right away !